Well, I'm hearing this morning from some little birdies that a conversation I had with guyjin the other day might have been misread by some people. I'm also going to take this minute to talk in general about my experiences with Risingstuff.com.
To clarify, I was praising Risingstuff.com, and here is why:
So I ordered two games I needed Blue Chicago Blues and Dragon Knight 4. For whatever reason the wholesaler took about 2 weeks to get the game to sensei here, and in that time some other games I had ordered already had came in. Still waiting for DK4, I asked sensei here to send me another of the games, which was already there waiting to come to america. He does and BCB and Last Imperial Prince arrive.
None of this had anything to do with the conversation yesterday, but for the sake of the whole story I have included it.
So yesterday afternoon I am making room on the FX shelves for these games, while as I am filing BCB away, what comes to my fingertips, but Angelique in Wonderland...A game I had just ordered from Risingsuff.com Because there is no online collectors list...yet, I keep a directory on my PC with dummy text files, named after each FX game I have. I keep another directory of all the games I do not have. When I get a game I move the txt file from one directory to the other. Somehow Angelique in Wonderland was the ONLY game I had never moved over to the owned directory #-o This game directory with English or Romanji names I use as my quick reference whenever I buy a FX game, to make sure I do not have it. So when I recently ordered 5 games from Risingstuff.com and checked that directory, I thought I didn't have the game yet. Anyways, I emailed Alex, sensei's partner in the store and I asked him if my games had shipped yet, and if not, if there was any way I could swap for another game. I remembered Langrisser was only 3 dollars more and I needed it, so I asked if they could swap for it and I would just pay the difference in the game price and shipping (if any).
Alex got back to me within the hour and told me that my package was going out that day, but that we could change the game. He mentioned nothing of price, so I emailed him right back and asked him how much he needed me to send him. He emailed me right back and told me not to worry about it :shock:
That's some damn fine customer service!
Missa is right on about Risingstuff.com these guys are A-#1 in my book some of the best service and communication you are going to get with a online dealer.
I can not wait to do business with them again and i will recommend them to anyone looking for import games or systems.
If they have you get it if not they will try and find it so you can have it just awesome people. :D
Alright, so I've completed more than one transaction w/ Risingstuff.com/Sensei, and can now give an informed opinion;
The only problem with risingstuff.com seems to be the distributor where they receive their games from. In three transactions, problems came up twice, both times due to the distributor (one game had water damage, the other was incomplete). However, the customer service is some of the best I've ever seen, and every transaction has been completed to my satisfaction.
The communication is great, they stay in contact the whole time, are prompt with e-mails, etc. They explain everything to do with your order, and are willing to go the extra distance to make sure you are happy.
Overall Verdict: While occasional problems DO happen, it seems to be the fault of others, and is ALWAYS resolved. I would highly recommend the site due to the great customer service, and unbeatable prices on most games. I will definitely order from the site again!
Overall Grade: A- Recommended!!!
Hey guys. My name is Alex and I run the store with Sensei/Kevin. Thanks for the good feedback and compliments to the store. :) We're a young business with a lot to learn and still trying to get our feet under us between our day job of teaching English and this (Hopefully within the next few years we can make this our day job!). It really makes me glad to see we could make some of you happy.
As for our suppliers, yeah, it's taken us a fair while to sort through which ones are good and which ones are questionable. On our weekends a lot we travel around to different game stores and build our contacts with them to increase our network so it's an ever building work. That's good because more suppliers means lower prices for you guys. :)
Anyway, I just wanted to thank all of you for helping us through our sort of infancy stage as we slowly but surely expand our business. There's a great community here and I'm happy we can help in some way.
you guys are my new best friends.
Thumbs up on risingstuff.com my frist dealing with sensei went on without a problem.
Now i'll will be giving sensei more of my business when looking for famicom games.
Right,now i'm supose to have another deal for two famicom games boxed through sensei.
I have also picked up a few items from Rising stuff Guys I have to say "a great addition to the PCE community" great customer service! best ive ever seen from any seller. Prices seem to be below competitors and the shipping is also below the competitors. Sensei is one hell of a good guy. I'm glad to meet with sensei cause people like him don't come along to often. I hope he has found a home here in the insane asylum we call the shoutbox! Great stuff and good people. Thats what its all about guys.
Ok Sensei and Alex kick so much ass. It's really hard to describe just how much ass they kick but I'll try. I bought some games off of them just recently. The package for said order was heavier than expected and had to be shipped via EMS instead of airmail. So instead of having me pay the extra for EMS (something I would've gladly done) he took a hit on shipping and sent it out EMS. When I got the package in everything was in nice shape (still haven't gotten around to testing it all but it's in damn fine condition) and there was even a free game in there to boot. Also though not game related he threw in an audio CD that kicked ass. Simply put I am really impressed with the quality this store puts out. Thanks a ton man!
Well after buying multiple packages from them now, I must say that Risingstuff.com is the people's store. =D> =D> =D>
These guys are great and not making a lot of money, unlike most of the online console outlets when they sell you a given title. The packaging jobs are always great and at the same time they don't screw you on shipping either. Just remember, if they carry games for the system and you don't see a title in stock, ask them, they can often get the game you want at a reasonable price.
They didn't just get me the game I wanted, they got me the console! I had been wanting a Famicom and a Disk System for awhile, but I don't have a TV I can use a regular Famicom with (because of the difference in channel settings, can't use an RF Switch). I asked Sensei about it and he was able to track down an AV Fami for me. Not only that it was boxed! Got some really great things off Risingstuff and will definitely buy more from them in the future (when I'm not strapped for cash, of course). Great places and Sensei was super patient with all my myriad questions. Thanks again, guys! :)
I want to join RS but for some odd reason the number code will not appear on my laptop.
Quote from: Psycho Alt-Nintega on 01/08/2009, 09:38 AMI want to join RS but for some odd reason the number code will not appear on my laptop.
That's odd. PM me and I can manually set up an account for you.
Hey Sensei did you get my PM? I placed an order a while ago and never heard anything.
Thanks!
I have placed a few orders with Risingstuff.com and must say they are great to deal with. if you ever have doubts of ordering from them do you think I would have ordered seven consoles from them? and some games? I think not I was worried at first as probably most people are but my order got to me quicker then expected and then I ordered more!! their prices out beat alot but remember they have to make a profit too. This is the only way so they can keep bringing us great deals and lots of stuff that we would have paid more for elsewhere. if it was to be any cheaper we would have to live in japan ourselves so count your blessings, their prices compaired to play-asia even are excellent. this is one reason why if I am going to spend money I'm gonna go to Risingstuff.com
plus you can actually communicate and get responses pretty darn quick which is great.
Hey guys, just wanted to give everyone a heads up. Recently we released a new version of our store. I'm sure many of you who have already tested it out here can confirm that it is a lot faster and easier to use than the last version.
More importantly, we've restocked almost EVERY PC-FX GAME! :) Check them out here if you get a chance:
https://www.risingstuff.com/store/index.php/cPath,28
As always, please let us know if any of our prices are on the high side or anything seems out of whack. :) We want to do all we can to connect fellow members of the gaming community with the fuel to keep it going so any feedback is appreciated!
I have bought a couple of time in rising stuff and the only problem I have is that I never know if a game has spine or not, I havent buy any cd case game for this problem , it could be a good idea to a comentary like you do when a game is sunfaded or all this stuff
Quote from: Jean la Montarde on 09/03/2009, 07:37 AMI have bought a couple of time in rising stuff and the only problem I have is that I never know if a game has spine or not, I havent buy any cd case game for this problem , it could be a good idea to a comentary like you do when a game is sunfaded or all this stuff
You can always send 'em a message asking if the spine is included (they usually are).
Yeah if you'd like us to check just send us a message. We don't check each item for them when they come in because of time issues, but if there are a couple specific games you'd like us to check on we can.
Risingstuff is brilliant! Great guys and great prices!! Cool extras chucked in with two of my orders!! Will be doing lots of orders with them in the future :D
My first order from these guys arrived some days ago took aprox. 14 days but well worth the wait! ;D
Boundary gate (A promising game indeed seems fun to play, is there any walktrough available?)
PCEngineFan Special Cd vol 3 (If you guys should get hold of vol 1 and 2, I'm intressted!)
An extra FX-joypad (Oh I needed that one, so I finaly could sell of my other FX)
I'll be back for more stuff later, just now I'm buying a PC Engine GT from a guy over here in Sweden :D And that eats up all money I've got left for games just now :(...
Neofan's PC-FX Walkthrus -
http://home.comcast.net/~neofan1/p1.htm
Enough to get you started!
Quote from: m1savage on 03/04/2010, 08:18 AMNeofan's PC-FX Walkthrus -
http://home.comcast.net/~neofan1/p1.htm
Enough to get you started!
Oh!! GOODIE GOODIE NAM NAM!! (Just perfect Thank's)
Quote from: TGX16 on 03/03/2010, 03:33 PMMy first order from these guys arrived some days ago took aprox. 14 days but well worth the wait! ;D
Boundary gate (A promising game indeed seems fun to play, is there any walktrough available?)
PCEngineFan Special Cd vol 3 (If you guys should get hold of vol 1 and 2, I'm intressted!)
An extra FX-joypad (Oh I needed that one, so I finaly could sell of my other FX)
I'll be back for more stuff later, just now I'm buying a PC Engine GT from a guy over here in Sweden :D And that eats up all money I've got left for games just now :(...
I've never had a problem with RisingStuff :)
PS: Boundary Gate rules. go play now!
Rising Stuff=Pure Awesomeness
Anyone having problems with risingstuff's homepage? It seems like I can not reach it! it's just not there?
Been trying since yesterday evening on different computers and from different locations.
I can't get there either.
Same here I can't get there either. Anybody know why?
Dead air.
Looks like they're back.
thank god their back, have an order in the waiting and then they just vanish! It scared the sh*t out off me!! But they are back and the order seem to be more or less on it's way!
Quote from: TGX16 on 06/13/2010, 06:49 PMthank god their back, have an order in the waiting and then they just vanish! It scared the sh*t out off me!! But they are back and the order seem to be more or less on it's way!
thats funny because I've had an order in the works since like february with no word on whats going on.
Hey everyone! We are having a special Summer Sale until July 7th! 30% off everything! Drop on by and see if there's anything you're interested in.
Also we have a huge shipment of pc engine hucards coming in a couple weeks so look for this late July.
http://www.neo-geo.com/forums/showpost.php?p=3025330&postcount=10
It seems they are having a special on lawsuits for the month of July too.
Looks like RS would rather threaten legal action over a review they laughed at than deal with 4 month old orders.
I ordered some Famicom games from these guys when the site first went live, and everything came quickly and with a great price.
With that said, it seems that now too many people are having problems with the site. It also seems that free speech has been attacked by the site, which is an even bigger concern to me.
Regardless if they get their act together or not, I do not think I will be going back to that shop. Which is a damn shame, because I would rather support it than ebay.
Quote from: TheClash603 on 07/15/2010, 11:00 AMRegardless if they get their act together or not, I do not think I will be going back to that shop. Which is a damn shame, because I would rather support it than ebay.
Same here. I might be willing to give 'em another go, but they're going to have to get their poop in a group and keep it that way for a while before I'd be willing to return.
Quote from: nectarsis on 07/15/2010, 12:14 AMhttp://www.neo-geo.com/forums/showpost.php?p=3025330&postcount=10
It seems they are having a special on lawsuits for the month of July too.
Looks like RS would rather threaten legal action over a review they laughed at than deal with 4 month old orders.
Damn, don't they realize that emails like that are just fuel for the PCEngineHell justice engine? This one will keep him going for another decade (before he eventually hangs himself with a 3DO AV cable).
But yeah, these people seem not that cool anymore, or even in touch with reality. Nobody on the internet gives credence to cease and desist letters, and "print a retraction"? WTF, are they trying to be funny or something? I don't get it.
I dunno, how long am i supposed to put up with him saying things that aren't true about my store? It's kind of ridiculous. He's basically become an Internet stalker of me and my company. I don't really care much what he posts on his site tbh, but the following me around the Internet to blast my company is just really out of hand. :/
Funny as that "review" has been up for some time, and you guys laughed at it as insignificant. After no "stalking", you contact him out of the blue with a wanna be cease and desist letter..who's stalking what now? I haven't seen a post/thread with him stalking you on any game site in ages...got links?
Oh come on nec buddy. You know better than anyone how much junk he has saved up. I mean the guy still talks about how we left some power adaptors (which were sent out later) out from orders 2-3 years ago as damning evidence of what a terrible company we are. :/
All this because I banned him from my forums for flaming Missa. Absolutely ridiculous.
Look, I'm not actually going to press charges. I don't have time to jump on a plane over to WI. I just want him to drop the wild speculation and false accusations.
Quote from: japanesepeso on 07/15/2010, 10:46 PMOh come on nec buddy. You know better than anyone how much junk he has all saved up. I mean the guy still talks about how we left some power adaptors (which were sent out later) out from orders 2-3 years ago as damning evidence of what a terrible company we are. :/
All this because I banned him from my forums for flaming Missa. Absolutely ridiculous.
Look, I'm not actually going to press charges. I don't have time to jump on a plane over to WI. I just want him to drop the wild speculation and false accusations.
Like stated before he posted that ages ago..and you scoffed at it..now HOW long latter it's all lies,and an issue? The ac adaptor bit was brought up WHEN it was happening. You act like this is new stuff...
http://www.digitpress.com/forum/showthread.php?t=136933&highlight=risingstuff.com&page=2
Yet everything's hunky dory..that was Oct..yet at least at some point (still?) Ark waited at least 4 months (if taken care of shortly after he posted) for an order. Seems like,as before more excuses with the same old same old. Just like not using yahoojapan for game/stock yet you have a pretty shaky record on there. (Post 14 says a lot about your character/customer "service")
http://www.neo-geo.com/forums/showthread.php?p=3026473#post3026473
So with all these pretty constant threads made about screwups, etc. why not man up ADMIT you screwed (still screw up) and make shit right. Not fake excuses and deflection. Like I said before I hold no ill will (though you guys seem to)...but I'll be damned if lies/BS gets spouted here. We have to many newer members that I would hate to see have any issues that maybe can't see thru the fluff.
P.S. I know Mike well. If you think he has some vendetta against you/the store for being banned....that's laughable. Attempting to discredit him by using that is just another attempt at deflecting the criticism by MULTIPLE people against the sloppy operation you're running. From what I've seen/heard from many peeps is the forum/chat box is DEAD (and has been for some time)..so what's he missing?
Laughable, yes. Also, almost certainly true. Mike is the self-styled Walker Texas Ranger of internet sales and trades of games, etc. The guy is posessed.
Don't fuck up, or he's going to get you!
I bet he has an Exel template that he can plug dates into and it will determine, based on geographical location and shipping method, exactly how long it should take for your shit to show up and also if you overcharged for shipping by $0.75...and he will offer this service, for free, to anyone that needs it!
The guy is fucking pathetic and needs help.
Look, I just want to do a good job of running my store. Let's face it nectarsis, neither you or mike have purchased anything from my store in over a year. Neither of you have any real idea what kind of business we are running now and are really just chasing after ghosts imo.
I'll be the first to tell you that as we were growing we've made plenty of mistakes. Hell, we are a couple of 20-something guys who when we started barely spoke any Japanese. But every year we grow a bit more and learn a lot more.
Chasing after ghosts? Let's remember YOU contacted Mike with the fake threat (that you admit you had no intention of following thru on seems like pussy bullying) after how long with no other contact/bashing your store. Funny Ark's post above of at least a 4 month wait (if he received the items even now) . People in shout on here complaining of slow shipping, little to no communication, orders not sent. posts on other forums corroborating this..not to mention your abysmal record on yahoojapan (43 good 33 negatives..). So there seems to be plenty of ongoing/CURRENT things being said STILL (even by current customers). So yeah I base it off of what I hear/see. Anytime one of these threads pops up every 3-6 months it's the same lame excuses that don' hold water...and WHAT'S THIS..the SAME problems are being brought up again and again, Actions speak louder than words..and all I see are excuses with no change to the service.
Quote from: japanesepeso on 07/15/2010, 11:45 PMLook, I just want to do a good job of running my store. Let's face it nectarsis, neither you or mike have purchased anything from my store in over a year. Neither of you have any real idea what kind of business we are running now and are really just chasing after ghosts imo.
I'll be the first to tell you that as we were growing we've made plenty of mistakes. Hell, we are a couple of 20-something guys who when we started barely spoke any Japanese. But every year we grow a bit more and learn a lot more.
Peso, I don't think it's right that you are trying to browbeat Nectarsis and others into having faith in you and your store.
As Nectarsis pointed out, Mike Helgeson isn't the only person to have spoken out negatively about your store. Look at Arkhan above, who didn't hear anything for four months...
Mike wrote a bad review of your shop on his website... and he gets a cease and desist message?
The way I see it, it is 100% on you guys to earn positive reviews from not only your buyers but from the gaming community at large.
Quote from: japanesepeso on 07/15/2010, 10:46 PMOh come on nec buddy. You know better than anyone how much junk he has saved up. I mean the guy still talks about how we left some power adaptors (which were sent out later) out from orders 2-3 years ago as damning evidence of what a terrible company we are. :/
All this because I banned him from my forums for flaming Missa. Absolutely ridiculous.
Look, I'm not actually going to press charges. I don't have time to jump on a plane over to WI. I just want him to drop the wild speculation and false accusations.
Mike's banning from your forums might have something to do with the vitriol in Mike's review, but as long as I've seen him post online he has always been concerned about shady sellers and has always taken it upon himself to let others know when someone is not doing business in an upright manner.
So overall, I read Mike's banning from your forum as completely irrellevant to the issue of the operations of your shop.
Quote from: SignOfZeta on 07/15/2010, 11:27 PMLaughable, yes. Also, almost certainly true. Mike is the self-styled Walker Texas Ranger of internet sales and trades of games, etc. The guy is posessed.
Don't fuck up, or he's going to get you!
I bet he has an Exel template that he can plug dates into and it will determine, based on geographical location and shipping method, exactly how long it should take for your shit to show up and also if you overcharged for shipping by $0.75...and he will offer this service, for free, to anyone that needs it!
The guy is fucking pathetic and needs help.
I don't see Mike's behavior, at least when it comes to pointing out shady sellers, as pathetic. Actually, I'm thankful that he's willing to take the time to do it. Also, he tends to be "for the good guys" and "against the bad guys" when it comes to online business dealings.
I don't see how looking out for the interests of innocent buyers is pathetic in any way. As Mike said in his review, there are a lot of people out there who may get taken advantage of, who don't want to rock the boat and speak up. Mike is willing to speak up for those people. I don't agree with bashing him for doing so.
Arkhan doesn't have an order. He requested we stock some stuff. That's not an order. This is just another example of Mike's crew twisting the truth to fit their own desire to have rising stuff be some mega evil store. This is what I'm tired of and I want it to stop.
Quote from: guest on 06/21/2010, 07:53 PMthats funny because I've had an order in the works since like february with no word on whats going on.
We're basing it off Ark himself calling it an order. More deflection using Mike to shield lack of communication for 4 months+. What needs to stop is trying to use scapegoats for your mishandling things. That didn't work on DP, doesn't seem to be going over well on Neo Geo..or your yahoojapan feedback. Are all those things Mike's fault to?
You know, my store is having the best year yet so far. And the majority of our clientelle is repeat customers. They must just be fools for punishment.
If you've got problems with orders you've made, state em. That's fine. In fact its better than fine because I can resolve problems. What I can"t do is resolve issues that don't exist.
Edit: This will be my last post on the subject. I don't want to see this turn into some unending flamefest.
Your store's having the best year yet so far- so you figure now's a fine time to make hollow e-lawyer threats to someone who hasn't spoken up on an issue involving you since last October? You're either power hungry and deluded or you're stretching the truth a bit, no?
Regardless of all this- I never dealt with you guys because I knew exactly what ilk you guys were when I heard about that issue of you guys posting Nectar's and Wind's buyer's guide, erasing their credit like the two of you actually wrote it, and also deleting any mention of other stores and links and then making a tantrum about it when it was brought to light. You guys've been a real piece of work since day one. And Helgeson called your bluff didn't he? You said yourself you had no real intention of suing anyone- so your whole act with him was a lie- the tactic speaks for itself and your character.
A real hoot too- did you actually think Mike was gonna start shaking in his boots and issue a public apology for stuff that he was able to back up- and for other bits such as "it appeared that they were banking on and taking advantage of the fact people thought they were nice guys" which are clearly stated as an opinion and yet included in your hollow e-lawyer threat as "erroneous and false statements"?
You banned Mike from your site- and you claim he was so bitter about it and stalked you and this that and the third- I talk to Mike every weekday- he mentioned it once for laughs back when it happened and hasn't mentioned it since. His review of your store has been sitting on his site for some time. Before this new issue that you started he hasn't communicated with you since last October on Digital Press concerning some other guy's beef with you. So who's the one telling lies and slandering and stalking who?
If this is your "best year so far" (man- that sounds so childish in this context)- then you should have sat back and counted your blessings instead of thinking yourself superhero enough to go kicking a hornet's nest- because I got news for you- you're no superhero and speaking for myself I've been very unimpressed with your character from jump street.
Sent to me earlier today by a member also sick of the ongoing crap (from shout obviously):
[Fri 11:34] <Sinistron> on another note arkie- would you mind detailing what went down with your rising stuff order to someone who you know doesn't quite care for you? Was it actually an order?
[Fri 11:35] <Arkhan> havent heard back since. they reply to my PMs about it every 3-4 weeks if im lucky and say theyre looking into it
[Fri 11:35] <Opethian> I was so close to byung that monitor from Rising Stuff but the guy doesnt respond to emails until the 3or or 4th one
[Fri 11:35] <chop5> cool snowkitty,i still need to gather some cash and send it to you
[Fri 11:35] <Arkhan> it was a special order of a ton of stuff. i set money aside and was to pay for it after it arrived
[Fri 11:36] <Arkhan> yeah i ordered the stuff back in like feb
[Fri 11:36] <Arkhan> i just wont really hold my breath. Hit-japan has the same stuff. Im sure they will enjoy my like 1200$ purchases
[Fri 11:36] <chop5> ohhhh,i remember that now arkhan. was a long time ago
Sooooooooooo still gonna try and blow smoke up peoples ass's that it was just "stock for the store" and NOT a special order? Or is Ark lying as well ? (seems specific enough your atypical "misunderstanding" excuse you've used so many times won't work here...looks like your claims of everyone lying or "crazy" is falling apart). Seems you can't even keep your lies straight anymore. So you wanna come on with more BS excuses, and try and act like Mr. Innocent some more? It's just digging your hole deeper, and deeper. You keep trying to make Mike, myself, and the others making claims out to be liars, or "crazy" as you stated last night. Yet YOU send Mike a fake cease and desist order while PROVING what he says is true by your continued lies/backtracking.changing stories.
You got all bitchy that I "betrayed" your friendship...now who the fuck betrayed a "friend." You lie/change stories/try to cover up your fuck-ups to everyone..including people that promoted the store (that led to sales/$ for YOU). Yet it's ok to lie/deceive these very "friends" that have helped you in many ways...quit playing the victim, man up and quit the immature BS you've been pulling. YOU LIED and shit on people that looked at you as a friend...and then have the nerve to bitch when it bites you in the ass?!?! Your sad attempts at discrediting me due to "mike's your friend"...have nothing to do with it. I dislike charlatans that act like they do no wrong. You may deny whatever, but various things have already proven your lack of communication, lazy attitude, and you'd rather make excuses than admit faults.
BUYERS BEWARE
If anyone orders from Hit-Japan, please use my affiliate link. It will help me pay for more cool games to review!
http://www.gameofjapan.com/index.php?ref=17
Ok, seriously, chill out.
Is there anything material at stake here other than some Famicom kusoge being really late? I mean, does Rising Stuff owe someone $300 or anything like that? If not, then we should keep these things in perspective. RS isn't NCS or Amazon. They aren't full time, or probably even profitable. By and large, its just $3 games nobody even wants we are talking about.
I guess I'm just really patient since I've been ordering shit from Japan since Zeta Gundam was still on the air, and it used to take almost a year for shit to show up sometimes. I know that with the advent of the internet and EMS shipping there really isn't any excuse for months long delays, but it doesn't change the fact that we've become impatient little bitches because of it. So your game is three months late? Well, that does kind of suck, but you can wait. I mean, the thing is 25 years old for fucks sake and you're not actually going to play it anyway, honestly.
Just be cool, man. The D Lite situation eventually solved itself, despite Mike's selfless "heroism" bullshit, and this stuff is far less serious, IMO.
Well seeing as it has opened a few peoples eyes to the lack of character, and general shady crap they claim (see above, DP,Neo Geo) then it's worth it. Tough if you don't see it as a big deal..IGNORE the thread...is you post doing anything? For someone that seems to have a pretty damn unhealthy obsession over Mike (who isn't here to defend himself...classy) You take any chance you get to bash/bring him up. Less of a "big deal" than showing a shady company that blows sunshine and rainbows up peoples ass. Funny you bring up D Lite..shit if Mike didn't start wheels moving, ceti's Duo may have been lost to the ages...no one else seemed to concerned. Ironic as you seem to jump on how Mike acted here (and any others who don't like seeing BS on here..you're negative as hell in a majority of your posts. TG OVERPAYING idiots blah blah.... SSDD. If this place sucks so bad, and a majority of the peeps are below you're holier than though GREATNESS why do you stay? You bitch as much or more than most..yet hate on others that supposedly do...hypocrite much?
I said my piece, you can continue being a total fucking spaz now.
Quote from: SignOfZeta on 07/17/2010, 02:28 AMI said my piece, you can continue being a total fucking spaz now.
Case in point.
Quote from: SignOfZeta on 07/17/2010, 02:28 AMI said my piece, you can continue being a total fucking spaz now.
Here's your chance Sunteam! Report to moderator! Report to moderator! Just kidding. We can handle ourselves here- the brutish American troglodytes that we are.
Never mind that Zeta- that wasn't for you.
This is-
It is amusing that you get your piece in on page three- where you essentially not only AGREE with the posts regarding Rising's stupidity- "WTF, are they trying to be funny or something? I don't get it" but BEGIN a whole new thread of bitterness by blasting a former member who's no longer here to defend himself- "The guy is fucking pathetic and needs help"- but then when posts follow further expounding on Rising's stupidity- on a thread entitled "Risingstuff.com"- that you ALREADY agreed with- that then it's time for everyone to chill out- Commander Zeta is at the helm and everyone should buckle down and enjoy the smooth sailing- and yeah pretty much what Nectar said- you telling people to chill is like Hitler saying all the world needs is a little more love. You've officially been the sourest of all Sour Patch Kids as long as I've been here (with possible exception of Zeon who cries about everything- WTF is it with you "Z" guys?). You retracted into your shell for a spell only due to constant shellacking courtesy of Mike- which makes your digs at him here now that he's no longer a member all the more laughable. You strike me as one of these guys who never calculates his own actions into the equation- it's all outward perception- all Planet Zeta, everyday on every channel. Must be bliss.
Quote from: nectarsis on 07/17/2010, 02:20 AMWell seeing as it has opened a few peoples eyes to the lack of character, and general shady crap they claim (see above, DP,Neo Geo) then it's worth it. Tough if you don't see it as a big deal..IGNORE the thread...is you post doing anything? For someone that seems to have a pretty damn unhealthy obsession over Mike (who isn't here to defend himself...classy) You take any chance you get to bash/bring him up. Less of a "big deal" than showing a shady company that blows sunshine and rainbows up peoples ass. Funny you bring up D Lite..shit if Mike didn't start wheels moving, ceti's Duo may have been lost to the ages...no one else seemed to concerned. Ironic as you seem to jump on how Mike acted here (and any others who don't like seeing BS on here..you're negative as hell in a majority of your posts. TG OVERPAYING idiots blah blah.... SSDD. If this place sucks so bad, and a majority of the peeps are below you're holier than though GREATNESS why do you stay? You bitch as much or more than most..yet hate on others that supposedly do...hypocrite much?
I can pretty much guarantee that my Duo would be trapped in purgatory if Mike didn't kick up dust for me. I was pretty much brand new to the scene here and really appreciated that someone here was willing to stand up for me the way he did. I would have been pretty sour and discouraged if my Duo just disappeared without a trace. It basically showed me that this site is a "community", seeing as that is a key word in the title of this site.
Worthy of laughs, surely...
Hey Mike,
So I was out jogging today (great hobby, you should try it out some time to relieve all that stress) and mulling over what to do about this situation with you and it occurred to me: What do I really care what some jackass on the Internet thinks or says about my store? Kind of silly right? I mean, I do a decent job with my company and I can definitely say I please the greater majority of customers. So why would I need any further validation than their continued patronage?
What I realized would be the greater pleasure in life is never having to hear from you again. I mean, I don't even read all of these text walls you type up. They're just too long and straying from any real point for me (sorry).
So with that, I'm gonna say goodbye. Wish you the best in persuing justice against pretty much everyone you've ever bought from. Hope it all works out for you.
- Alex
So there we go. I'm going to make the leap here and draw several conclusions-
1) Stressed out? be like Alex- jog. It won't stop you from e-lawyering those who try to warn others on your documented tactics even though you're having the best business year EVA- but it'll surely do something.
2) if you have any criticism- even if just and informed- of Alex's store- then you're a "jackass".
3) Alex doesn't read all of the communication from Mike- he just miraculously conjures up the gist and then tries to answer it in full- up until the point where he can't come up with any moar stories because they all fall flat like stone slabs- then it's "what do I care anyway? I'm only the guy who made a big deal about it"
Alex- I must say- you're reaching. Mike is ALWAYS the first to tell me who he considers good sellers that he's done business with- and he keeps quite an extensive list. You can try to make people believe that Mike has it out for everyone he's ever bought from- but it's a total sham and an empty way to continue to deflect blame.
LOL- from your dp/neo forum spins-
"Alex here from Rising Stuff. When I wrote that letter I was having a pretty crappy day"...
Maybe you should have gone jogging that day, eh?
Quote from: SinistronIt is amusing that you get your piece in on page three- where you essentially not only AGREE with the posts regarding Rising's stupidity- "WTF, are they trying to be funny or something? I don't get it" but BEGIN a whole new thread of bitterness by blasting a former member who's no longer here to defend himself- "The guy is fucking pathetic and needs help"- but then when posts follow further expounding on Rising's stupidity- on a thread entitled "Risingstuff.com"- that you ALREADY agreed with- that then it's time for everyone to chill out-
Is it actually beyond your comprehension that I think every side of this argument is totally insane? Do I really have to permanently align myself with one of these wack jobs? Is false dichotomy the only option?
RS don't have the slightest clue what they are doing when it comes to satisfying customers. Unless they learn from this they will never be businessmen...except in the telecom business, of course.
Mike is a looser who is psychotically obsessed with the underground video games sales and trades scene. The energy he devotes to this cause could be so much better spent on something else.
Nectarsis, evidently, has become Mike's sidekick...I hope that doesn't come with an outfit.
(https://web.archive.org/web/20160114174338im_/http://www.gorillasushi.com/images/imce/Image/Jason/comics/10.jpg)
Being "negative" and being a vindictive vengeful eBay sheriff who literally follows people around the net and starts shit with them everywhere they can be found aren't the same thing. And Hitler...Hitler has nothing to do with this. I think, once again, that someone has taken things a bit to far, if Hitler has come into the story.
You people are so fucking obsessed with the politics of who's on who's side, and who said what in a thread about how to solder or something years ago that you have strayed from the current topic.
And you type too much. Seriously, if you can't make your point in less than 10,000 words perhaps you are just spouting and don't have much of a point in the first place other than, "I'm the best, I win". I normally don't recommend psychiatry, or thesis statements, but in your guys' case...both may be called for.
RS isn't Buy Rite or Crazy Dion. They don't have the resources or the malevolency to commit that level of crime, and you guys aren't making the world a better place by rescuing us from them. RS should just fill or refund all the outstanding orders, TODAY, and see if anyone buys anything from them again. You guys have made your point, now go put your next door neighbor under citizens arrest for jay walking or something.
Just thought I'd put my 2 cents in on this.
I remember when I first used rising stuff last year I ordered a few famicom games using PayPal as the payment method, order came and turned out that one of the games was wrong, I contacted them and they sent out a replacement, free of charge. I was fine with that mistakes can happen, I even offered to sent the wrong game back but they said I can keep it.
A few months later they had a few 6 button PCE controllers up for sale I decided to grab 2 of them, gone was the option to pay with PayPal, instead I had to sign up for a google checkout account... A bit of a pain considering I knew I'd never use the account again but I thought it'd be good to have to use with rising stuff if the pay by paypal option wasn't coming back.
Some more time passes and I look to buy again, I don't remember what it was but I do remember when I got to the checkout that the option for google checkout was now gone too! The only option available now was to pay with credit card directly only (or use the paypal toolbar which isn't/wasn't available in the UK at the time)... something I refuse to do.
I haven't attempted to buy from them again although I will pop across every now and again just to see what's been listed. From my experiences I found that having to pay by a different payment method each and everytime I tried to buy something to be a little irksome, I don't mind when an order goes wrong (unless I'm buying for a birthday present and the delay means the replacement won't get to me in time) as long as it's sorted which in my case it was.
I can understand how some people have had problems with items not coming through etc. We're importing this stuff from another country and no matter how much tracking you put on a package they can still go missing and do. As for the rather questionable business practices mentioned previous and in other threads linked, if it's all true, the selling of items they don't have in stock and sending warning letters to users who voice their own opinions and experiences then they should be thankful they're having the 'best year so far' even with all this negative PR.
Lack of consistency is keeping me away from future purchases and will continue to do so.
Quote from: SignOfZeta on 07/17/2010, 03:24 PMYou guys have made your point, now go put your next door neighbor under citizens arrest for jay walking or something.
We'll make as many points as we care to make as long as it's on topic- who the fvck are you anyway? The Grand Salami? You're about as effective a policeman as Alice the Goon- maybe it's you who should settle down and take off the cowboy hat and dual cap gun set with holster belt. You had your say- you said your piece, several pieces on the matter in fact- now take off the principle's shoes because no one's going to listen to your SETTLE DOWN PEOPLE schtick. Hell did you expect anyway? "YES MASTER ZETA- YOU ARE SOO RIGHT- WE WILL ALL NOW STOP TALKING ABOUT THIS- ESPECIALLY AFTER YOU'VE HAD YOUR SAY AS YOUR SAY IS THE FINAL ICING ON ONLY THE MOST DELICIOUS OF CAKES"? It's equally as absurd as Mike rolling over to Alex's E-lawyer threat which you pointed out.
Furthermore- you can keep trying to pin on my friend the title of "looser" when he isn't here to defend himself- but if you took a poll on how many here considered you a winner- you may be the only one surprised by the results.
Quote from: SignOfZeta on 07/17/2010, 03:24 PMNectarsis, evidently, has become Mike's sidekick...I hope that doesn't come with an outfit.
Being "negative" and being a vindictive vengeful eBay sheriff who literally follows people around the net and starts shit with them everywhere they can be found aren't the same thing.
So you can be a negative douche when you feel it's worthy..the rest of us are just "e-police eh? Your hypocrisy is evident. Following people? Funny seems to me THEY took the initiative to seek out people after no "bashing" of their operations since Oct. Who's following who? As Sin stated above, you keep bashing Mike, yet us bashing a shady seller that may help (and seems to have informed more than a few people now wary of their tactics is bad (more hypocrisy). Seems all of "e-sheriffs" have helped inform others/help take of people getting screwed/revealing charlatans more than a few times. This helps the community as a whole (what have you done constructive/helpful?). We all have seen your general level of disdain for the community at large, and we all know you are SOOOOO much better than us in every way. So why the hell do you still come here is we're all a bunch of overpaying/ retarded slobs so beneath you?
Quotewho the fvck are you anyway? The Grand Salami? You're about as effective a policeman as Alice the Goon- maybe it's you who should settle down and take off the cowboy hat and dual cap gun set with holster belt.
Holy shit! What does that even mean?
Quote from: Tablet on 07/17/2010, 03:32 PMFrom my experiences I found that having to pay by a different payment method each and everytime I tried to buy something to be a little irksome, I don't mind when an order goes wrong (unless I'm buying for a birthday present and the delay means the replacement won't get to me in time) as long as it's sorted which in my case it was.
Yeah we've stuck with credit cards for a long while now. Google Checkout was a disaster since it never reported to our store correctly. Real sorry about that. It's been easily as irksome for us dealing with all these. At least with credit cards everything is nice and straight forward.
Quote from: nectarsis on 07/17/2010, 04:53 PMSo you can be a negative douche when you feel it's worthy..the rest of us are just "e-police eh? Your hypocrisy is evident. Following people? Funny seems to me THEY took the initiative to seek out people after no "bashing" of their operations since Oct. Who's following who? As Sin stated above, you keep bashing Mike, yet us bashing a shady seller that may help (and seems to have informed more than a few people now wary of their tactics is bad (more hypocrisy). Seems all of "e-sheriffs" have helped inform others/help take of people getting screwed/revealing charlatans more than a few times. This helps the community as a whole (what have you done constructive/helpful?). We all have seen your general level of disdain for the community at large, and we all know you are SOOOOO much better than us in every way. So why the hell do you still come here is we're all a bunch of overpaying/ retarded slobs so beneath you?
So nectarsis, you wouldn't know anything about making people wait for their items would you (http://www.neo-geo.com/forums/showthread.php?t=198544&highlight=nectarsis)?
Quote from: Raizen1984 on 07/17/2010, 09:54 PMQuote from: nectarsis on 07/17/2010, 04:53 PMSo you can be a negative douche when you feel it's worthy..the rest of us are just "e-police eh? Your hypocrisy is evident. Following people? Funny seems to me THEY took the initiative to seek out people after no "bashing" of their operations since Oct. Who's following who? As Sin stated above, you keep bashing Mike, yet us bashing a shady seller that may help (and seems to have informed more than a few people now wary of their tactics is bad (more hypocrisy). Seems all of "e-sheriffs" have helped inform others/help take of people getting screwed/revealing charlatans more than a few times. This helps the community as a whole (what have you done constructive/helpful?). We all have seen your general level of disdain for the community at large, and we all know you are SOOOOO much better than us in every way. So why the hell do you still come here is we're all a bunch of overpaying/ retarded slobs so beneath you?
So nectarsis, you wouldn't know anything about making people wait for their items would you (http://www.neo-geo.com/forums/showthread.php?t=198544&highlight=nectarsis)?
Ah but never claimed to be perfect did I. Obviously things do come up for people. Nor do I run a business (or have problems ongoing for YEARS). BIG difference I took care of my issues, and have had none since. Or should I keep making excuses/blame others like has been done here? Let me know when I'm pimping a store with a continuous history like RS k? ;)
P.S. This was brought up/discussed here long ago, not some deep hidden secret. So don't feel to proud trying to "bust me out." :P :wink: :lol:
Who does claim to be perfect? The wrestler known as "Mr. Perfect" is the only one I can recall ever referring to themselves as perfect.
Quote from: nectarsis on 07/17/2010, 09:58 PMObviously things do come up for people.
Highlighting the irony for emphasis. Carry on.
Quote from: Raizen1984 on 07/17/2010, 11:03 PMQuote from: nectarsis on 07/17/2010, 09:58 PMObviously things do come up for people.
Highlighting the irony for emphasis. Carry on.
First ask around on what was going on in my life during that time before you attempt to be witty. Second as stated earlier , a month or so of issues (over a year ago)..all dealt with as promptly as I could vs. multiple issues of all kinds (with all kinds of BS excuses that have been shredded by multiple people) over 2 -3 YEARS. Let's see one time problem vs a continual PATTERN yep seems the same to me #-o :roll: :lol:
Do you have a link to the thread where this was "discussed"? I'd like to read it.
Quote from: Raizen1984 on 07/17/2010, 11:17 PMDo you have a link to the thread where this was "discussed"? I'd like to read it.
Is it important? Digging up something from a year ago is lame -- which is part of why Rising Stuff's recent reaction to Mr Helgeson's old review is so insane. I have to admit that if someone compared me to a meth dealer, I'd consider sending them a fake C&D just for grins -- although I wouldn't have bothered in Mr Helgeson's case since (1) his review is months old and (2) he's bright enough to know when someone's bluffing.
Dropping a drama bomb is no fun if the other side just shrugs it off. And it's only funny if there's an audience to laugh along with you. You're wasting your breath by provoking Nectarsis. And don't even think about taking the "crusader of justice" angle. Nectarsis isn't a storefront or even a devoted seller, so "warning" us about a past delay is useless.
Back on topic -- the world now has both sides of the Rising Stuff story, and everyone can decide for themselves whether or not to order from RS in the future. No one is going to change the mind of someone who is already convinced. Feel free to keep arguing, but there are far more interesting things to debate. I say this not out of annoyance, but because I'm bored and want something new to read about. Amuse me. Thx
I agree with ER, let's move on to something else now. Next!
Sensei and I got together and wrote up a post explaining our policies on special requests. We hope this clarifies things for everyone: http://www.risingstuff.com/forums/viewtopic.php?f=25&t=1720
Also, we just lowered prices for the month on all items in the store! Hope you like it. ^_^
Not sure if anyone cares but I have used Risingstuff three times now. My first order everything was fine but they didn't have one of the games so I switched to another more expensive game and asked if I could just pay the difference. They actually just let me have it without the added cost. (it was $6 more by the way). My second experience went perfect. The third I bought during there recent summer sale. One of the games listed they said they didn't have and if I wanted money returned or wait till it arrives. I told them I will just take the money back. A week later I recieved the games I ordered plus the game I thought they were out of(Last Imperial Prince). That was a little weird but I wanted the game more than my money back so I was happy.
I would gladly use them again as there prices and customer service are great. Now it does take a little while for packages to arrive, but they do keep you updated on the status and you aren't billed till they are tested and ready to ship. Not perfect but overall a great experience, plus were else can i find FM Towns games?
Quote from: japanesepeso on 07/16/2010, 01:43 AMArkhan doesn't have an order. He requested we stock some stuff. That's not an order. This is just another example of Mike's crew twisting the truth to fit their own desire to have rising stuff be some mega evil store. This is what I'm tired of and I want it to stop.
I'm not part of mikes crew and have no idea what you're going on about. I had an order comprised of lots of things you did stock, and ONE thing you didn't stock. The one special thing was a dreamcast broadband adapter.
The rest was all stuff you had on your site. Rather than order twice, the goal was to lump it all together, so we were waiting til my adapters came in.
That never happened, and I found out from nikdog that stuff was lost, or something. Replies to inquiries about it were few and far between.
And this is semi-offtopic, but what part of "hey man can you get these for me" / special orders translates to "hey stock this for some other dickhead to buy". If I asked for it it means I want it. It doesn't mean I want you to order it and put it on your site. ](*,) Nothing of that nature was mentioned, and it certainly isn't implied. That just sounds like you're using gamers/importers to diversify your stock. I don't like it.
I am glad I didn't pay upfront and wait it out. That would have certainly resulted in this same mess, with me being out like, 200+$
The whole situation was the opposite of the first two transactions I had with you guys.
I dunno wtf happened. Speedy replies to messages stopped happening, so now I'm leery of sending money.
Either way don't lump me in with people trying to take your site down. I'd still be ordering stuff if this hadn't happened.
Quote from: Raizen1984 on 07/17/2010, 09:54 PMQuote from: nectarsis on 07/17/2010, 04:53 PMSo you can be a negative douche when you feel it's worthy..the rest of us are just "e-police eh? Your hypocrisy is evident. Following people? Funny seems to me THEY took the initiative to seek out people after no "bashing" of their operations since Oct. Who's following who? As Sin stated above, you keep bashing Mike, yet us bashing a shady seller that may help (and seems to have informed more than a few people now wary of their tactics is bad (more hypocrisy). Seems all of "e-sheriffs" have helped inform others/help take of people getting screwed/revealing charlatans more than a few times. This helps the community as a whole (what have you done constructive/helpful?). We all have seen your general level of disdain for the community at large, and we all know you are SOOOOO much better than us in every way. So why the hell do you still come here is we're all a bunch of overpaying/ retarded slobs so beneath you?
So nectarsis, you wouldn't know anything about making people wait for their items would you (http://www.neo-geo.com/forums/showthread.php?t=198544&highlight=nectarsis)?
being the seller can be a shitty deal when life comes up and bites you in the ass. How come nobody brings up issues like when a buyer says "Hey can I pay you next week, something came up" I think having a overall stellar record as a seller is the best way to prove that you are worth sending paypal cashies to. If RS is having their best year ever, then I'd like to see some of these buyers take over this thread and tell us to cool our jets.
Quote from: guest on 08/24/2010, 05:16 PMAnd this is semi-offtopic, but what part of "hey man can you get these for me" / special orders translates to "hey stock this for some other dickhead to buy". If I asked for it it means I want it. It doesn't mean I want you to order it and put it on your site. ](*,) Nothing of that nature was mentioned, and it certainly isn't implied. That just sounds like you're using gamers/importers to diversify your stock. I don't like it.
Request Rules: http://www.risingstuff.com/forums/viewforum.php?f=25
Your adaptors never showed up here. Nothing I could do about that. But fortunately for you, there's a wealth of other people selling them for more.
Quote from: japanesepeso on 09/01/2010, 10:09 PMNothing I could do about that.
Contacting me would have been a great start. I shouldn't have to poke and prod for months and then find the info out second hand from someone else. If you could tell that person (who isn't even the customer in question), you should have been able to tell me.
Also, the rest of the order wasn't a request. It was stuff you had IN STOCK that I was buying all at the time because of a winter sale you had going on. We were going to wait to pay until the adapters came in. You broke your own rules for requests so why even paste the rules? You let me request it in the shoutbox on the forum, and then said "oh yeah ill let you know when they get here" etc. etc. then you weren't heard from for a long ass time, and my inquiries weren't either. It's funny the responses are a rollin' in now that shits exploding on a different forum.
You screwed the pooch on this one, and because of the e-mail I just read from you, I won't buy anything from your store again. The only person you have to blame for this is yourself.
Quote from: japanesepeso on 07/16/2010, 04:36 AMEdit: This will be my last post on the subject. I don't want to see this turn into some unending flamefest.
:-k
Arkhan asking me to get him stuff is the same subject as PC-Engine Hell? Okay cool.
Quote from: japanesepeso on 09/02/2010, 01:10 AMArkhan asking me to get him stuff is the same subject as PC-Engine Hell? Okay cool.
VVVVVVVVVVVVVV
Quote from: japanesepeso on 07/16/2010, 01:43 AMArkhan doesn't have an order. He requested we stock some stuff. That's not an order. This is just another example of Mike's crew twisting the truth to fit their own desire to have rising stuff be some mega evil store. This is what I'm tired of and I want it to stop.
I did have an order. Of stuff you stocked for your WINTER SALE.
It is now September. 9 months later, e-mails related to my order start to get replied to.
Stop pointing the blame at other people. Noone else made you fail to communicate with customers about orders and leave them hanging for months going "what is going on here"?
and I would really like to know what part of "I would like to add these 2 adapters to my order" translates into "Stock these in your store for others even though I want to have them"
Pointing the blame instead of ponying up just makes the whole situation look worse for you. It's unfortunate, especially since Kevin mailed me also, and he seemed more than willing to help straighten the entire order out and make things right.
Is this good cop/bad cop tactics or something?
And this is why God invented PMs.
Quote from: Tatsujin on 09/02/2010, 02:49 AMAnd this is why God invented PMs.
No.
People need to be aware of this stuff
Quote from: guest on 09/02/2010, 02:52 AMQuote from: Tatsujin on 09/02/2010, 02:49 AMAnd this is why God invented PMs.
No.
People need to be aware of this stuff
Everybody is aware of it. It happens every day, everywhere to every time and millions of times.
Does it really matter? Not.
It's not an order if you haven't paid for it. Like our rules say "Obligation starts when money changes hands." Your order for the winter sale, according to my records, was all sent out last December. If that is not the case, this is the first time I have heard about it since there is no written communication indicating so. I'm not sure why you're confusing that order with requests you made two months after?
I'm not pointing blame at you. I'm just saying you can't make any requests for products to be stocked because it's not really worth my time to track stuff down and sell it close to cost for someone who is not appreciative.
Don't get me wrong, I think you're a fine guy Ark. I just want you to understand the rules we have for our store. If they are unacceptable to you, there are many other fine gaming stores on the Internet. I'm sure some of them will even track you down some Dreamcast Broadband Adaptors.
Quote from: japanesepeso on 09/02/2010, 08:20 PMIt's not an order if you haven't paid for it. Like our rules say "Obligation starts when money changes hands." Your order for the winter sale, according to my records, was all sent out last December. If that is not the case, this is the first time I have heard about it since there is no written communication indicating so. I'm not sure why you're confusing that order with requests you made two months after?
You are completely aware that your records are wrong, right? You never sent me
any of the winter-sale games because we were waiting until the adaptors came in so I could pay for it all including shipping at once. They never came, I never got notified that they were "lost", I was never contacted about the rest of the order despite a few inquiries, and as a result, you miss out on a fairly big purchase from me. The lack of communication on your end is not my fault. I tried numerous times to get in touch. Somehow, another user knew the status of my stuff before I did. If you didn't get the PMs I sent, or the e-mails, you might want to get that looked at.
and anyways, Why would you spend time telling someone who is irrelevant in the situation instead of the customer in question. Seems pretty moronic.
You took so damn long not replying to messages that I figured "well jeeez I have extra money now, might as well add in another duo-r and supergrafx for shits and giggles, assuming this order is still happening", but yet again, you take so long dealing with messages regarding these things, that I've lost interest and am leery of sending a single penny your way. I may not see my stuff for a year or two, if it even gets sent. God forbid a problem might come up also, because that might take half a year or so to get mentioned to me.
I'd like to know why I am called a preferred customer if you can't even let me know whats going on. You're just pointing the blame away from yourself instead of taking responsibility for leaving me high and dry for months with no information. and spare me the "no appreciation" bit. What am I supposed to appreciate? You did nothing for me. You told me they were coming, I passed on a few other opportunities to get the BBA's assuming you would pull through, and then you failed to do so, and failed to let me know that the BBAs were lost-in-transit.
Am I supposed to appreciate you botching an order and then not telling me about it? get real.
Maybe they should just quit trying to dig out the hole they're in. Get out while they still have some rep remaining here. Turn tale and run like when they were shut down at DP. Oh wait that's right anyone that speaks out against them (or other crappy.problems with sellers) are "drama queens." :roll:
Well I guess I should talk about my experience with RisingStuff and why I stopped shopping when I did.
But let me be clear, this is NOT to be used as ammo to bash on RisingStuff outside of the conversations already taking place.
I started shopping from RS when they first joined PCEngineFX years back and I mainly was interested in custom orders. My first custom order was outstanding. I requested some titles with spine cards and I paid a hefty some. As soon as my custom order went up on RS I paid for it in full not only to show that I was serious, but to establish TRUST with RS.
I do recognize that it can get old and financially risky when people just ask "How much can you get me that for, only to have them do all the leg work, spending gas, time, only to have them turn around and NOT buy"
No wonder RS isn't willing to do that for many people these days. That wasn't going to be me. I was dead serious and I had money. Also I understood that these guys had to go diving into some stores looking for this stuff (again it was very early in their business).
With the first order satisfied (I even purchased some controllers) and establishing that initial trust of a serious customer, I made a few more requests. Again, with similar completeness requirements (Spine cards, etc). This time I was also wanting a second 6 button controller. After the initial quote, they threw the request on the site and I quickly paid RS and felt great about my purchase.
Well the guys at RS went on Christmas vacation so I didn't hear from them, which is fine, I am patient. Well, after they got back in office I sent some emails that unfortunately went unanswered. Again, I was patient, I realized they had a backlog. In all this time my order didnt change status so I started to get worried. How fast does it take to ship items I know are in stock? It was a special order afterall. RS finally got back to me in Feb (that year, this was a long time ago) saying they never received my order and payment because of a Paypal issue. Meaning that the special order went through and they got the money, it just didnt appear in their system because I didnt allow paypal to redirect to the RS site thus "completing the order" and creating the invoice.
I was kind of upset but they told me my items would go out. I then get an email stating that unfortunately the games I had paid for didn't have the spine cards and apologized. That I could wait if I wanted to until they got copies with them. By now it had been almost three months waiting and I passed up a few good deals so I asked for a refund. I was upset because they told me they were complete and placed the custom order so I can pay, and I paid FAST. RS wrote me back saying they really felt bad because of it and refunded my money quickly.
However to smooth things over they said they would at least send me a free 6 button controller.
I was upset, but if they were going out of their way to even take care of me on a freebie then it showed some level of customer service which made things better. I provided my address after they asked for it so they can ship the controller free of charge. It was my intention to keep in touch with them and explore other items instead. That was the last time I commuicated with them and I never go that free controller.
Had I gotten it, I probably would have kept shopping there for the past few years. Now, having said that, I am going to try again. I realize they were a young store and maybe have had a chance to improve their process since.
Some of you may (and will) disagree but I am not qualified to judge RS solely based on their first-year mistakes. I always believe people make mistakes (as we are all human) and people deserve second chances.
I'm certainly not going to buy anything from RS. The complete lack of customer service, unnecessary drama, the bullshit shipping charges ($38 for a PCE? are you insane? How is this a "deal" in any way?), and the obvious bait-and-switch ordering tells me that this business has bad management. And Alex, your empty threat of e-lawyering last month did not go unnoticed, FYI.
There is a legal term; "cure". If an order is messed up, It is the obligation of the seller to "cure" the order to the owners satisfaction. By this, it means compensatory restitution for missing items of the order, compensatory shipping. In some cases, usually at the digression of the owner, freebies are included to make sure the the customer comes back. (ex. A trucking company only delivers 3 trailerloads of lumber, when the order called for 4, the seller, bound by contract, is legally obligated to provide the 4th load of lumber by the specified time on the contract, or risk being in breach of contract. He ((or she)) must take all necessary actions, at expense of the company, to fulfill the contract. The business owner, in anticipation of breach of contract, then takes a loss to save face, or risks legal discipline at the mercy of the Buyer.)
So japanesepeso, based solely on your actions on this forum, you're not to be trusted. If you were my employee, I would have fired you long ago. You should be groveling at the feet of your customers.
Arkhan, chargeback this toolbag with Paypal, or file a payment dispute with your credit card company. Or did you pay with a Money Order?
=D>
Quote from: blueraven on 09/03/2010, 10:32 PMArkhan, chargeback this toolbag with Paypal, or file a payment dispute with your credit card company. Or did you pay with a Money Order?
I'm not that stupid. I didn't pay. We were waiting to finalize payment pending the arrival of the extra items. That's the funny part TBH. No contact was ever made again, my shit was never replied to...the things that were needed to be done on the RisingStuff end, were never taken care of. Thats my fault apparently. :roll:
but, but, BUT, records indicate all the items I ordered, were shipped.
To who? I sure didn't pay. So my order got shipped somewhere lol. So the store is out some items, out a payment, and out a customer now. Solid.
Its an unorganized setup. The lack of follow up on customer stuff is the big problem. if youre going to run an import shop, you have to be on top of your game at all times. No fucking around.
Linky-bo-binky (http://www.risingstuff.com/rising-stuff-store-shutting-down/)
Looks like they're closing up shop January 31, 2011. Interestingly enough, they say they'll still do orders for $500+, so group orders would still be doable (assuming you could find enough people willing to give 'em yet another chance).
Yeah, kind of saw this coming with their mega sales and all. Wolfgames is closing shop too. Its hard to make money with this kind of thing right now. Hobby Link Japan (huge Japanese web shop for models, been around for ages) decided to discount everything they sell (nearly) just to compensate for the stupid value of the yen.
Quote from: guest on 12/28/2010, 11:00 AMLinky-bo-binky (http://www.risingstuff.com/rising-stuff-store-shutting-down/)
Looks like they're closing up shop January 31, 2011. Interestingly enough, they say they'll still do orders for $500+, so group orders would still be doable (assuming you could find enough people willing to give 'em yet another chance).
Hmmm. Shipping changes were the last straw, it seems.
Wonder if hes taking offers on all items yet :D
Bummer, I just got a famicom adapter and wanted to do another order of old-school.
Quote from: SignOfZeta on 12/28/2010, 11:10 AMYeah, kind of saw this coming with their mega sales and all. Wolfgames is closing shop too. Its hard to make money with this kind of thing right now. Hobby Link Japan (huge Japanese web shop for models, been around for ages) decided to discount everything they sell (nearly) just to compensate for the stupid value of the yen.
Didn't Matt close WolfGames a few years ago and re-start it again?
Yeah, this is shut down #2.
Sounds like I might end up with a bunch of the stock to sell at cons.
Quote from: guest on 12/28/2010, 11:00 AMLinky-bo-binky (http://www.risingstuff.com/rising-stuff-store-shutting-down/)
Looks like they're closing up shop January 31, 2011. Interestingly enough, they say they'll still do orders for $500+, so group orders would still be doable (assuming you could find enough people willing to give 'em yet another chance).
BEST YEAR EVER!!!
well this was my only source for Pce and Japanese saturn goodness :( so this sucka le ballzzzaaa as i never had a problem with them <<shrugs>>
dammit! It does suck. People griped, I had an issue with one of my orders but they made it right. <sadness>
Quote from: guest on 12/30/2010, 08:27 PMwell this was my only source for Pce and Japanese saturn goodness :( so this sucka le ballzzzaaa as i never had a problem with them <<shrugs>>
They had a good run but shit hit the fan pretty hard towards the end.
Quote from: guest on 12/30/2010, 08:27 PMwell this was my only source for Pce and Japanese saturn goodness :( so this sucka le ballzzzaaa as i never had a problem with them <<shrugs>>
RS was good to me any time i needed a game for the famicom.
Kind of a shame there "getting out of the business" for selling used games but what ya can do.
Though,the last time i try to order from rs i got decline even though i had the money.
I ordered from them several times and never had an issue with them, so I'm pretty bummed about this.