Risingstuff.com

SignOfZeta · 07/17/2010, 02:06 AM

Ok, seriously, chill out.

Is there anything material at stake here other than some Famicom kusoge being really late? I mean, does Rising Stuff owe someone $300 or anything like that? If not, then we should keep these things in perspective. RS isn't NCS or Amazon. They aren't full time, or probably even profitable. By and large, its just $3 games nobody even wants we are talking about.

I guess I'm just really patient since I've been ordering shit from Japan since Zeta Gundam was still on the air, and it used to take almost a year for shit to show up sometimes. I know that with the advent of the internet and EMS shipping there really isn't any excuse for months long delays, but it doesn't change the fact that we've become impatient little bitches because of it. So your game is three months late? Well, that does kind of suck, but you can wait. I mean, the thing is 25 years old for fucks sake and you're not actually going to play it anyway, honestly.

Just be cool, man. The D Lite situation eventually solved itself, despite Mike's selfless "heroism" bullshit, and this stuff is far less serious, IMO.

nectarsis · 07/17/2010, 02:20 AM

Well seeing as it has opened a few peoples eyes to the lack of character, and general shady crap they claim (see above, DP,Neo Geo) then it's worth it. Tough if you don't see it as a big deal..IGNORE the thread...is you post doing anything? For someone that seems to have a pretty damn unhealthy obsession over Mike (who isn't here to defend himself...classy) You take any chance you get to bash/bring him up. Less of a "big deal" than showing a shady company that blows sunshine and rainbows up peoples ass. Funny you bring up D Lite..shit if Mike didn't start wheels moving, ceti's Duo may have been lost to the ages...no one else seemed to concerned. Ironic as you seem to jump on how Mike acted here (and any others who don't like seeing BS on here..you're negative as hell in a majority of your posts. TG OVERPAYING idiots blah blah.... SSDD. If this place sucks so bad, and a majority of the peeps are below you're holier than though GREATNESS why do you stay? You bitch as much or more than most..yet hate on others that supposedly do...hypocrite much?

SignOfZeta · 07/17/2010, 02:28 AM

I said my piece, you can continue being a total fucking spaz now.

nectarsis · 07/17/2010, 02:30 AM

Quote from: SignOfZeta on 07/17/2010, 02:28 AMI said my piece, you can continue being a total fucking spaz now.

Case in point.

Sinistron · 07/17/2010, 10:50 AM

Quote from: SignOfZeta on 07/17/2010, 02:28 AMI said my piece, you can continue being a total fucking spaz now.

Here's your chance Sunteam! Report to moderator! Report to moderator! Just kidding. We can handle ourselves here- the brutish American troglodytes that we are.

Never mind that Zeta- that wasn't for you.

This is-

It is amusing that you get your piece in on page three- where you essentially not only AGREE with the posts regarding Rising's stupidity- "WTF, are they trying to be funny or something? I don't get it" but BEGIN a whole new thread of bitterness by blasting a former member who's no longer here to defend himself- "The guy is fucking pathetic and needs help"- but then when posts follow further expounding on Rising's stupidity- on a thread entitled "Risingstuff.com"- that you ALREADY agreed with- that then it's time for everyone to chill out- Commander Zeta is at the helm and everyone should buckle down and enjoy the smooth sailing- and yeah pretty much what Nectar said- you telling people to chill is like Hitler saying all the world needs is a little more love. You've officially been the sourest of all Sour Patch Kids as long as I've been here (with possible exception of Zeon who cries about everything- WTF is it with you "Z" guys?). You retracted into your shell for a spell only due to constant shellacking courtesy of Mike- which makes your digs at him here now that he's no longer a member all the more laughable. You strike me as one of these guys who never calculates his own actions into the equation- it's all outward perception- all Planet Zeta, everyday on every channel. Must be bliss.

Ceti Alpha · 07/17/2010, 12:04 PM

Quote from: nectarsis on 07/17/2010, 02:20 AMWell seeing as it has opened a few peoples eyes to the lack of character, and general shady crap they claim (see above, DP,Neo Geo) then it's worth it. Tough if you don't see it as a big deal..IGNORE the thread...is you post doing anything? For someone that seems to have a pretty damn unhealthy obsession over Mike (who isn't here to defend himself...classy) You take any chance you get to bash/bring him up. Less of a "big deal" than showing a shady company that blows sunshine and rainbows up peoples ass. Funny you bring up D Lite..shit if Mike didn't start wheels moving, ceti's Duo may have been lost to the ages...no one else seemed to concerned. Ironic as you seem to jump on how Mike acted here (and any others who don't like seeing BS on here..you're negative as hell in a majority of your posts. TG OVERPAYING idiots blah blah.... SSDD. If this place sucks so bad, and a majority of the peeps are below you're holier than though GREATNESS why do you stay? You bitch as much or more than most..yet hate on others that supposedly do...hypocrite much?

I can pretty much guarantee that my Duo would be trapped in purgatory if Mike didn't kick up dust for me. I was pretty much brand new to the scene here and really appreciated that someone here was willing to stand up for me the way he did. I would have been pretty sour and discouraged if my Duo just disappeared without a trace. It basically showed me that this site is a "community", seeing as that is a key word in the title of this site.

Sinistron · 07/17/2010, 02:08 PM

Worthy of laughs, surely...

Hey Mike,
So I was out jogging today (great hobby, you should try it out some time to relieve all that stress) and mulling over what to do about this situation with you and it occurred to me: What do I really care what some jackass on the Internet thinks or says about my store? Kind of silly right? I mean, I do a decent job with my company and I can definitely say I please the greater majority of customers. So why would I need any further validation than their continued patronage?
What I realized would be the greater pleasure in life is never having to hear from you again. I mean, I don't even read all of these text walls you type up. They're just too long and straying from any real point for me (sorry).

So with that, I'm gonna say goodbye. Wish you the best in persuing justice against pretty much everyone you've ever bought from. Hope it all works out for you.
- Alex

So there we go. I'm going to make the leap here and draw several conclusions-

1) Stressed out? be like Alex- jog. It won't stop you from e-lawyering those who try to warn others on your documented tactics even though you're having the best business year EVA- but it'll surely do something.

2) if you have any criticism- even if just and informed- of Alex's store- then you're a "jackass".

3) Alex doesn't read all of the communication from Mike- he just miraculously conjures up the gist and then tries to answer it in full- up until the point where he can't come up with any moar stories because they all fall flat like stone slabs- then it's "what do I care anyway? I'm only the guy who made a big deal about it"

Alex- I must say- you're reaching. Mike is ALWAYS the first to tell me who he considers good sellers that he's done business with- and he keeps quite an extensive list. You can try to make people believe that Mike has it out for everyone he's ever bought from- but it's a total sham and an empty way to continue to deflect blame.

LOL- from your dp/neo forum spins-
"Alex here from Rising Stuff. When I wrote that letter I was having a pretty crappy day"...

Maybe you should have gone jogging that day, eh?

SignOfZeta · 07/17/2010, 03:24 PM

Quote from: SinistronIt is amusing that you get your piece in on page three- where you essentially not only AGREE with the posts regarding Rising's stupidity- "WTF, are they trying to be funny or something? I don't get it" but BEGIN a whole new thread of bitterness by blasting a former member who's no longer here to defend himself- "The guy is fucking pathetic and needs help"- but then when posts follow further expounding on Rising's stupidity- on a thread entitled "Risingstuff.com"- that you ALREADY agreed with- that then it's time for everyone to chill out-

Is it actually beyond your comprehension that I think every side of this argument is totally insane? Do I really have to permanently align myself with one of these wack jobs? Is false dichotomy the only option?

RS don't have the slightest clue what they are doing when it comes to satisfying customers. Unless they learn from this they will never be businessmen...except in the telecom business, of course.

Mike is a looser who is psychotically obsessed with the underground video games sales and trades scene. The energy he devotes to this cause could be so much better spent on something else.

Nectarsis, evidently, has become Mike's sidekick...I hope that doesn't come with an outfit.

Being "negative" and being a vindictive vengeful eBay sheriff who literally follows people around the net and starts shit with them everywhere they can be found aren't the same thing. And Hitler...Hitler has nothing to do with this. I think, once again, that someone has taken things a bit to far, if Hitler has come into the story.

You people are so fucking obsessed with the politics of who's on who's side, and who said what in a thread about how to solder or something years ago that you have strayed from the current topic.

And you type too much. Seriously, if you can't make your point in less than 10,000 words perhaps you are just spouting and don't have much of a point in the first place other than, "I'm the best, I win". I normally don't recommend psychiatry, or thesis statements, but in your guys' case...both may be called for.

RS isn't Buy Rite or Crazy Dion. They don't have the resources or the malevolency to commit that level of crime, and you guys aren't making the world a better place by rescuing us from them. RS should just fill or refund all the outstanding orders, TODAY, and see if anyone buys anything from them again. You guys have made your point, now go put your next door neighbor under citizens arrest for jay walking or something.

Tablet · 07/17/2010, 03:32 PM

Just thought I'd put my 2 cents in on this.

I remember when I first used rising stuff last year I ordered a few famicom games using PayPal as the payment method, order came and turned out that one of the games was wrong, I contacted them and they sent out a replacement, free of charge. I was fine with that mistakes can happen, I even offered to sent the wrong game back but they said I can keep it.

A few months later they had a few 6 button PCE controllers up for sale I decided to grab 2 of them, gone was the option to pay with PayPal, instead I had to sign up for a google checkout account... A bit of a pain considering I knew I'd never use the account again but I thought it'd be good to have to use with rising stuff if the pay by paypal option wasn't coming back.

Some more time passes and I look to buy again, I don't remember what it was but I do remember when I got to the checkout that the option for google checkout was now gone too! The only option available now was to pay with credit card directly only (or use the paypal toolbar which isn't/wasn't available in the UK at the time)... something I refuse to do.

I haven't attempted to buy from them again although I will pop across every now and again just to see what's been listed. From my experiences I found that having to pay by a different payment method each and everytime I tried to buy something to be a little irksome, I don't mind when an order goes wrong (unless I'm buying for a birthday present and the delay means the replacement won't get to me in time) as long as it's sorted which in my case it was.

I can understand how some people have had problems with items not coming through etc. We're importing this stuff from another country and no matter how much tracking you put on a package they can still go missing and do. As for the rather questionable business practices mentioned previous and in other threads linked, if it's all true, the selling of items they don't have in stock and sending warning letters to users who voice their own opinions and experiences then they should be thankful they're having the 'best year so far' even with all this negative PR.

Lack of consistency is keeping me away from future purchases and will continue to do so.

Sinistron · 07/17/2010, 03:56 PM

Quote from: SignOfZeta on 07/17/2010, 03:24 PMYou guys have made your point, now go put your next door neighbor under citizens arrest for jay walking or something.

We'll make as many points as we care to make as long as it's on topic- who the fvck are you anyway? The Grand Salami? You're about as effective a policeman as Alice the Goon- maybe it's you who should settle down and take off the cowboy hat and dual cap gun set with holster belt. You had your say- you said your piece, several pieces on the matter in fact- now take off the principle's shoes because no one's going to listen to your SETTLE DOWN PEOPLE schtick. Hell did you expect anyway? "YES MASTER ZETA- YOU ARE SOO RIGHT- WE WILL ALL NOW STOP TALKING ABOUT THIS- ESPECIALLY AFTER YOU'VE HAD YOUR SAY AS YOUR SAY IS THE FINAL ICING ON ONLY THE MOST DELICIOUS OF CAKES"? It's equally as absurd as Mike rolling over to Alex's E-lawyer threat which you pointed out.

Furthermore- you can keep trying to pin on my friend the title of "looser" when he isn't here to defend himself- but if you took a poll on how many here considered you a winner- you may be the only one surprised by the results.

nectarsis · 07/17/2010, 04:53 PM

Quote from: SignOfZeta on 07/17/2010, 03:24 PMNectarsis, evidently, has become Mike's sidekick...I hope that doesn't come with an outfit.

Being "negative" and being a vindictive vengeful eBay sheriff who literally follows people around the net and starts shit with them everywhere they can be found aren't the same thing.

So you can be a negative douche when you feel it's worthy..the rest of us are just "e-police eh? Your hypocrisy is evident. Following people? Funny seems to me THEY took the initiative to seek out people after no "bashing" of their operations since Oct. Who's following who? As Sin stated above, you keep bashing Mike, yet us bashing a shady seller that may help (and seems to have informed more than a few people now wary of their tactics is bad (more hypocrisy). Seems all of "e-sheriffs" have helped inform others/help take of people getting screwed/revealing charlatans more than a few times. This helps the community as a whole (what have you done constructive/helpful?). We all have seen your general level of disdain for the community at large, and we all know you are SOOOOO much better than us in every way. So why the hell do you still come here is we're all a bunch of overpaying/ retarded slobs so beneath you?

SignOfZeta · 07/17/2010, 05:50 PM

Quotewho the fvck are you anyway? The Grand Salami? You're about as effective a policeman as Alice the Goon- maybe it's you who should settle down and take off the cowboy hat and dual cap gun set with holster belt.

Holy shit! What does that even mean?

japanesepeso · 07/17/2010, 09:42 PM

Quote from: Tablet on 07/17/2010, 03:32 PMFrom my experiences I found that having to pay by a different payment method each and everytime I tried to buy something to be a little irksome, I don't mind when an order goes wrong (unless I'm buying for a birthday present and the delay means the replacement won't get to me in time) as long as it's sorted which in my case it was.

Yeah we've stuck with credit cards for a long while now. Google Checkout was a disaster since it never reported to our store correctly. Real sorry about that. It's been easily as irksome for us dealing with all these. At least with credit cards everything is nice and straight forward.

Raizen1984 · 07/17/2010, 09:54 PM

Quote from: nectarsis on 07/17/2010, 04:53 PMSo you can be a negative douche when you feel it's worthy..the rest of us are just "e-police eh? Your hypocrisy is evident. Following people? Funny seems to me THEY took the initiative to seek out people after no "bashing" of their operations since Oct. Who's following who? As Sin stated above, you keep bashing Mike, yet us bashing a shady seller that may help (and seems to have informed more than a few people now wary of their tactics is bad (more hypocrisy). Seems all of "e-sheriffs" have helped inform others/help take of people getting screwed/revealing charlatans more than a few times. This helps the community as a whole (what have you done constructive/helpful?). We all have seen your general level of disdain for the community at large, and we all know you are SOOOOO much better than us in every way. So why the hell do you still come here is we're all a bunch of overpaying/ retarded slobs so beneath you?

So nectarsis, you wouldn't know anything about making people wait for their items would you?

nectarsis · 07/17/2010, 09:58 PM

Quote from: Raizen1984 on 07/17/2010, 09:54 PM
Quote from: nectarsis on 07/17/2010, 04:53 PMSo you can be a negative douche when you feel it's worthy..the rest of us are just "e-police eh? Your hypocrisy is evident. Following people? Funny seems to me THEY took the initiative to seek out people after no "bashing" of their operations since Oct. Who's following who? As Sin stated above, you keep bashing Mike, yet us bashing a shady seller that may help (and seems to have informed more than a few people now wary of their tactics is bad (more hypocrisy). Seems all of "e-sheriffs" have helped inform others/help take of people getting screwed/revealing charlatans more than a few times. This helps the community as a whole (what have you done constructive/helpful?). We all have seen your general level of disdain for the community at large, and we all know you are SOOOOO much better than us in every way. So why the hell do you still come here is we're all a bunch of overpaying/ retarded slobs so beneath you?
So nectarsis, you wouldn't know anything about making people wait for their items would you?

Ah but never claimed to be perfect did I. Obviously things do come up for people. Nor do I run a business (or have problems ongoing for YEARS). BIG difference I took care of my issues, and have had none since. Or should I keep making excuses/blame others like has been done here? Let me know when I'm pimping a store with a continuous history like RS k? ;)

P.S. This was brought up/discussed here long ago, not some deep hidden secret. So don't feel to proud trying to "bust me out."

SignOfZeta · 07/17/2010, 11:01 PM

Who does claim to be perfect? The wrestler known as "Mr. Perfect" is the only one I can recall ever referring to themselves as perfect.

Raizen1984 · 07/17/2010, 11:03 PM

Quote from: nectarsis on 07/17/2010, 09:58 PMObviously things do come up for people.

Highlighting the irony for emphasis. Carry on.

nectarsis · 07/17/2010, 11:08 PM

Quote from: Raizen1984 on 07/17/2010, 11:03 PM
Quote from: nectarsis on 07/17/2010, 09:58 PMObviously things do come up for people.
Highlighting the irony for emphasis. Carry on.

First ask around on what was going on in my life during that time before you attempt to be witty. Second as stated earlier , a month or so of issues (over a year ago)..all dealt with as promptly as I could vs. multiple issues of all kinds (with all kinds of BS excuses that have been shredded by multiple people) over 2 -3 YEARS. Let's see one time problem vs a continual PATTERN yep seems the same to me

Raizen1984 · 07/17/2010, 11:17 PM

Do you have a link to the thread where this was "discussed"? I'd like to read it.

Emerald Rocker · 07/18/2010, 12:32 AM

Quote from: Raizen1984 on 07/17/2010, 11:17 PMDo you have a link to the thread where this was "discussed"? I'd like to read it.

Is it important? Digging up something from a year ago is lame -- which is part of why Rising Stuff's recent reaction to Mr Helgeson's old review is so insane. I have to admit that if someone compared me to a meth dealer, I'd consider sending them a fake C&D just for grins -- although I wouldn't have bothered in Mr Helgeson's case since (1) his review is months old and (2) he's bright enough to know when someone's bluffing.

Dropping a drama bomb is no fun if the other side just shrugs it off. And it's only funny if there's an audience to laugh along with you. You're wasting your breath by provoking Nectarsis. And don't even think about taking the "crusader of justice" angle. Nectarsis isn't a storefront or even a devoted seller, so "warning" us about a past delay is useless.

Back on topic -- the world now has both sides of the Rising Stuff story, and everyone can decide for themselves whether or not to order from RS in the future. No one is going to change the mind of someone who is already convinced. Feel free to keep arguing, but there are far more interesting things to debate. I say this not out of annoyance, but because I'm bored and want something new to read about. Amuse me. Thx

nat · 07/18/2010, 05:00 PM

I agree with ER, let's move on to something else now. Next!

japanesepeso · 07/20/2010, 03:05 AM

Sensei and I got together and wrote up a post explaining our policies on special requests. We hope this clarifies things for everyone: http://www.risingstuff.com/forums/viewtopic.php?f=25&t=1720

Also, we just lowered prices for the month on all items in the store! Hope you like it. ^_^

pepharytheworm · 08/19/2010, 08:04 PM

Not sure if anyone cares but I have used Risingstuff three times now. My first order everything was fine but they didn't have one of the games so I switched to another more expensive game and asked if I could just pay the difference. They actually just let me have it without the added cost. (it was $6 more by the way). My second experience went perfect. The third I bought during there recent summer sale. One of the games listed they said they didn't have and if I wanted money returned or wait till it arrives. I told them I will just take the money back. A week later I recieved the games I ordered plus the game I thought they were out of(Last Imperial Prince). That was a little weird but I wanted the game more than my money back so I was happy.

I would gladly use them again as there prices and customer service are great. Now it does take a little while for packages to arrive, but they do keep you updated on the status and you aren't billed till they are tested and ready to ship. Not perfect but overall a great experience, plus were else can i find FM Towns games?

Arkhan Asylum · 08/24/2010, 05:16 PM

Quote from: japanesepeso on 07/16/2010, 01:43 AMArkhan doesn't have an order. He requested we stock some stuff. That's not an order. This is just another example of Mike's crew twisting the truth to fit their own desire to have rising stuff be some mega evil store. This is what I'm tired of and I want it to stop.

I'm not part of mikes crew and have no idea what you're going on about. I had an order comprised of lots of things you did stock, and ONE thing you didn't stock. The one special thing was a dreamcast broadband adapter.

The rest was all stuff you had on your site. Rather than order twice, the goal was to lump it all together, so we were waiting til my adapters came in.

That never happened, and I found out from nikdog that stuff was lost, or something. Replies to inquiries about it were few and far between.

And this is semi-offtopic, but what part of "hey man can you get these for me" / special orders translates to "hey stock this for some other dickhead to buy". If I asked for it it means I want it. It doesn't mean I want you to order it and put it on your site.

Nothing of that nature was mentioned, and it certainly isn't implied. That just sounds like you're using gamers/importers to diversify your stock. I don't like it.

I am glad I didn't pay upfront and wait it out. That would have certainly resulted in this same mess, with me being out like, 200+$

The whole situation was the opposite of the first two transactions I had with you guys.

I dunno wtf happened. Speedy replies to messages stopped happening, so now I'm leery of sending money.

Either way don't lump me in with people trying to take your site down. I'd still be ordering stuff if this hadn't happened.

JoshTurboTrollX · 08/24/2010, 06:21 PM

Quote from: Raizen1984 on 07/17/2010, 09:54 PM
Quote from: nectarsis on 07/17/2010, 04:53 PMSo you can be a negative douche when you feel it's worthy..the rest of us are just "e-police eh? Your hypocrisy is evident. Following people? Funny seems to me THEY took the initiative to seek out people after no "bashing" of their operations since Oct. Who's following who? As Sin stated above, you keep bashing Mike, yet us bashing a shady seller that may help (and seems to have informed more than a few people now wary of their tactics is bad (more hypocrisy). Seems all of "e-sheriffs" have helped inform others/help take of people getting screwed/revealing charlatans more than a few times. This helps the community as a whole (what have you done constructive/helpful?). We all have seen your general level of disdain for the community at large, and we all know you are SOOOOO much better than us in every way. So why the hell do you still come here is we're all a bunch of overpaying/ retarded slobs so beneath you?
So nectarsis, you wouldn't know anything about making people wait for their items would you?

being the seller can be a shitty deal when life comes up and bites you in the ass. How come nobody brings up issues like when a buyer says "Hey can I pay you next week, something came up" I think having a overall stellar record as a seller is the best way to prove that you are worth sending paypal cashies to. If RS is having their best year ever, then I'd like to see some of these buyers take over this thread and tell us to cool our jets.

japanesepeso · 09/01/2010, 10:09 PM

Quote from: guest on 08/24/2010, 05:16 PMAnd this is semi-offtopic, but what part of "hey man can you get these for me" / special orders translates to "hey stock this for some other dickhead to buy". If I asked for it it means I want it. It doesn't mean I want you to order it and put it on your site. Nothing of that nature was mentioned, and it certainly isn't implied. That just sounds like you're using gamers/importers to diversify your stock. I don't like it.

Request Rules: http://www.risingstuff.com/forums/viewforum.php?f=25

Your adaptors never showed up here. Nothing I could do about that. But fortunately for you, there's a wealth of other people selling them for more.

Arkhan Asylum · 09/01/2010, 10:19 PM

Quote from: japanesepeso on 09/01/2010, 10:09 PMNothing I could do about that.

Contacting me would have been a great start. I shouldn't have to poke and prod for months and then find the info out second hand from someone else. If you could tell that person (who isn't even the customer in question), you should have been able to tell me.

Also, the rest of the order wasn't a request. It was stuff you had IN STOCK that I was buying all at the time because of a winter sale you had going on. We were going to wait to pay until the adapters came in. You broke your own rules for requests so why even paste the rules? You let me request it in the shoutbox on the forum, and then said "oh yeah ill let you know when they get here" etc. etc. then you weren't heard from for a long ass time, and my inquiries weren't either. It's funny the responses are a rollin' in now that shits exploding on a different forum.

You screwed the pooch on this one, and because of the e-mail I just read from you, I won't buy anything from your store again. The only person you have to blame for this is yourself.

nectarsis · 09/01/2010, 11:52 PM

Quote from: japanesepeso on 07/16/2010, 04:36 AMEdit: This will be my last post on the subject. I don't want to see this turn into some unending flamefest.

japanesepeso · 09/02/2010, 01:10 AM

Arkhan asking me to get him stuff is the same subject as PC-Engine Hell? Okay cool.

Arkhan Asylum · 09/02/2010, 02:21 AM

Quote from: japanesepeso on 09/02/2010, 01:10 AMArkhan asking me to get him stuff is the same subject as PC-Engine Hell? Okay cool.

VVVVVVVVVVVVVV

Quote from: japanesepeso on 07/16/2010, 01:43 AMArkhan doesn't have an order. He requested we stock some stuff. That's not an order. This is just another example of Mike's crew twisting the truth to fit their own desire to have rising stuff be some mega evil store. This is what I'm tired of and I want it to stop.

I did have an order. Of stuff you stocked for your WINTER SALE.

It is now September. 9 months later, e-mails related to my order start to get replied to.

Stop pointing the blame at other people. Noone else made you fail to communicate with customers about orders and leave them hanging for months going "what is going on here"?

and I would really like to know what part of "I would like to add these 2 adapters to my order" translates into "Stock these in your store for others even though I want to have them"

Pointing the blame instead of ponying up just makes the whole situation look worse for you. It's unfortunate, especially since Kevin mailed me also, and he seemed more than willing to help straighten the entire order out and make things right.

Is this good cop/bad cop tactics or something?

Tatsujin · 09/02/2010, 02:49 AM

And this is why God invented PMs.

Arkhan Asylum · 09/02/2010, 02:52 AM

Quote from: Tatsujin on 09/02/2010, 02:49 AMAnd this is why God invented PMs.

No.

People need to be aware of this stuff

Tatsujin · 09/02/2010, 02:58 AM

Quote from: guest on 09/02/2010, 02:52 AM
Quote from: Tatsujin on 09/02/2010, 02:49 AMAnd this is why God invented PMs.
No.

People need to be aware of this stuff

Everybody is aware of it. It happens every day, everywhere to every time and millions of times.

Does it really matter? Not.

japanesepeso · 09/02/2010, 08:20 PM

It's not an order if you haven't paid for it. Like our rules say "Obligation starts when money changes hands." Your order for the winter sale, according to my records, was all sent out last December. If that is not the case, this is the first time I have heard about it since there is no written communication indicating so. I'm not sure why you're confusing that order with requests you made two months after?

I'm not pointing blame at you. I'm just saying you can't make any requests for products to be stocked because it's not really worth my time to track stuff down and sell it close to cost for someone who is not appreciative.

Don't get me wrong, I think you're a fine guy Ark. I just want you to understand the rules we have for our store. If they are unacceptable to you, there are many other fine gaming stores on the Internet. I'm sure some of them will even track you down some Dreamcast Broadband Adaptors.

Arkhan Asylum · 09/02/2010, 11:58 PM

Quote from: japanesepeso on 09/02/2010, 08:20 PMIt's not an order if you haven't paid for it. Like our rules say "Obligation starts when money changes hands." Your order for the winter sale, according to my records, was all sent out last December. If that is not the case, this is the first time I have heard about it since there is no written communication indicating so. I'm not sure why you're confusing that order with requests you made two months after?

You are completely aware that your records are wrong, right? You never sent me any of the winter-sale games because we were waiting until the adaptors came in so I could pay for it all including shipping at once. They never came, I never got notified that they were "lost", I was never contacted about the rest of the order despite a few inquiries, and as a result, you miss out on a fairly big purchase from me. The lack of communication on your end is not my fault. I tried numerous times to get in touch. Somehow, another user knew the status of my stuff before I did. If you didn't get the PMs I sent, or the e-mails, you might want to get that looked at.

and anyways, Why would you spend time telling someone who is irrelevant in the situation instead of the customer in question. Seems pretty moronic.

You took so damn long not replying to messages that I figured "well jeeez I have extra money now, might as well add in another duo-r and supergrafx for shits and giggles, assuming this order is still happening", but yet again, you take so long dealing with messages regarding these things, that I've lost interest and am leery of sending a single penny your way. I may not see my stuff for a year or two, if it even gets sent. God forbid a problem might come up also, because that might take half a year or so to get mentioned to me.

I'd like to know why I am called a preferred customer if you can't even let me know whats going on. You're just pointing the blame away from yourself instead of taking responsibility for leaving me high and dry for months with no information. and spare me the "no appreciation" bit. What am I supposed to appreciate? You did nothing for me. You told me they were coming, I passed on a few other opportunities to get the BBA's assuming you would pull through, and then you failed to do so, and failed to let me know that the BBAs were lost-in-transit.

Am I supposed to appreciate you botching an order and then not telling me about it? get real.

nectarsis · 09/03/2010, 12:07 AM

Maybe they should just quit trying to dig out the hole they're in. Get out while they still have some rep remaining here. Turn tale and run like when they were shut down at DP. Oh wait that's right anyone that speaks out against them (or other crappy.problems with sellers) are "drama queens."

MotherGunner · 09/03/2010, 07:24 PM

Well I guess I should talk about my experience with RisingStuff and why I stopped shopping when I did.

But let me be clear, this is NOT to be used as ammo to bash on RisingStuff outside of the conversations already taking place.

I started shopping from RS when they first joined PCEngineFX years back and I mainly was interested in custom orders. My first custom order was outstanding. I requested some titles with spine cards and I paid a hefty some. As soon as my custom order went up on RS I paid for it in full not only to show that I was serious, but to establish TRUST with RS.

I do recognize that it can get old and financially risky when people just ask "How much can you get me that for, only to have them do all the leg work, spending gas, time, only to have them turn around and NOT buy"

No wonder RS isn't willing to do that for many people these days. That wasn't going to be me. I was dead serious and I had money. Also I understood that these guys had to go diving into some stores looking for this stuff (again it was very early in their business).

With the first order satisfied (I even purchased some controllers) and establishing that initial trust of a serious customer, I made a few more requests. Again, with similar completeness requirements (Spine cards, etc). This time I was also wanting a second 6 button controller. After the initial quote, they threw the request on the site and I quickly paid RS and felt great about my purchase.

Well the guys at RS went on Christmas vacation so I didn't hear from them, which is fine, I am patient. Well, after they got back in office I sent some emails that unfortunately went unanswered. Again, I was patient, I realized they had a backlog. In all this time my order didnt change status so I started to get worried. How fast does it take to ship items I know are in stock? It was a special order afterall. RS finally got back to me in Feb (that year, this was a long time ago) saying they never received my order and payment because of a Paypal issue. Meaning that the special order went through and they got the money, it just didnt appear in their system because I didnt allow paypal to redirect to the RS site thus "completing the order" and creating the invoice.

I was kind of upset but they told me my items would go out. I then get an email stating that unfortunately the games I had paid for didn't have the spine cards and apologized. That I could wait if I wanted to until they got copies with them. By now it had been almost three months waiting and I passed up a few good deals so I asked for a refund. I was upset because they told me they were complete and placed the custom order so I can pay, and I paid FAST. RS wrote me back saying they really felt bad because of it and refunded my money quickly.
However to smooth things over they said they would at least send me a free 6 button controller.

I was upset, but if they were going out of their way to even take care of me on a freebie then it showed some level of customer service which made things better. I provided my address after they asked for it so they can ship the controller free of charge. It was my intention to keep in touch with them and explore other items instead. That was the last time I commuicated with them and I never go that free controller.

Had I gotten it, I probably would have kept shopping there for the past few years. Now, having said that, I am going to try again. I realize they were a young store and maybe have had a chance to improve their process since.

Some of you may (and will) disagree but I am not qualified to judge RS solely based on their first-year mistakes. I always believe people make mistakes (as we are all human) and people deserve second chances.

blueraven · 09/03/2010, 10:32 PM

I'm certainly not going to buy anything from RS. The complete lack of customer service, unnecessary drama, the bullshit shipping charges ($38 for a PCE? are you insane? How is this a "deal" in any way?), and the obvious bait-and-switch ordering tells me that this business has bad management. And Alex, your empty threat of e-lawyering last month did not go unnoticed, FYI.

There is a legal term; "cure". If an order is messed up, It is the obligation of the seller to "cure" the order to the owners satisfaction. By this, it means compensatory restitution for missing items of the order, compensatory shipping. In some cases, usually at the digression of the owner, freebies are included to make sure the the customer comes back. (ex. A trucking company only delivers 3 trailerloads of lumber, when the order called for 4, the seller, bound by contract, is legally obligated to provide the 4th load of lumber by the specified time on the contract, or risk being in breach of contract. He ((or she)) must take all necessary actions, at expense of the company, to fulfill the contract. The business owner, in anticipation of breach of contract, then takes a loss to save face, or risks legal discipline at the mercy of the Buyer.)

So japanesepeso, based solely on your actions on this forum, you're not to be trusted. If you were my employee, I would have fired you long ago. You should be groveling at the feet of your customers.

Arkhan, chargeback this toolbag with Paypal, or file a payment dispute with your credit card company. Or did you pay with a Money Order?

turbogrfxfan · 09/03/2010, 11:48 PM

Arkhan Asylum · 09/04/2010, 03:54 AM

Quote from: blueraven on 09/03/2010, 10:32 PMArkhan, chargeback this toolbag with Paypal, or file a payment dispute with your credit card company. Or did you pay with a Money Order?

I'm not that stupid. I didn't pay. We were waiting to finalize payment pending the arrival of the extra items. That's the funny part TBH. No contact was ever made again, my shit was never replied to...the things that were needed to be done on the RisingStuff end, were never taken care of. Thats my fault apparently.

but, but, BUT, records indicate all the items I ordered, were shipped.

To who? I sure didn't pay. So my order got shipped somewhere lol. So the store is out some items, out a payment, and out a customer now. Solid.

Its an unorganized setup. The lack of follow up on customer stuff is the big problem. if youre going to run an import shop, you have to be on top of your game at all times. No fucking around.

NecroPhile · 12/28/2010, 11:00 AM

Linky-bo-binky

Looks like they're closing up shop January 31, 2011. Interestingly enough, they say they'll still do orders for $500+, so group orders would still be doable (assuming you could find enough people willing to give 'em yet another chance).

SignOfZeta · 12/28/2010, 11:10 AM

Yeah, kind of saw this coming with their mega sales and all. Wolfgames is closing shop too. Its hard to make money with this kind of thing right now. Hobby Link Japan (huge Japanese web shop for models, been around for ages) decided to discount everything they sell (nearly) just to compensate for the stupid value of the yen.

blueraven · 12/28/2010, 02:05 PM

Quote from: guest on 12/28/2010, 11:00 AMLinky-bo-binky

Looks like they're closing up shop January 31, 2011. Interestingly enough, they say they'll still do orders for $500+, so group orders would still be doable (assuming you could find enough people willing to give 'em yet another chance).

Hmmm. Shipping changes were the last straw, it seems.

Opethian · 12/29/2010, 08:34 AM

Wonder if hes taking offers on all items yet

Duo_R · 12/29/2010, 09:48 AM

Bummer, I just got a famicom adapter and wanted to do another order of old-school.

DragonmasterDan · 12/29/2010, 10:20 AM

Quote from: SignOfZeta on 12/28/2010, 11:10 AMYeah, kind of saw this coming with their mega sales and all. Wolfgames is closing shop too. Its hard to make money with this kind of thing right now. Hobby Link Japan (huge Japanese web shop for models, been around for ages) decided to discount everything they sell (nearly) just to compensate for the stupid value of the yen.

Didn't Matt close WolfGames a few years ago and re-start it again?

SignOfZeta · 12/29/2010, 11:24 AM

Yeah, this is shut down #2.

nikdog · 12/29/2010, 08:26 PM

Sounds like I might end up with a bunch of the stock to sell at cons.

nectarsis · 12/30/2010, 12:20 AM

Quote from: guest on 12/28/2010, 11:00 AMLinky-bo-binky

Looks like they're closing up shop January 31, 2011. Interestingly enough, they say they'll still do orders for $500+, so group orders would still be doable (assuming you could find enough people willing to give 'em yet another chance).

BEST YEAR EVER!!!

Sparky · 12/30/2010, 08:27 PM

well this was my only source for Pce and Japanese saturn goodness

so this sucka le ballzzzaaa as i never had a problem with them <<shrugs>>